The problem stemmed from the Windows 10 May 2020 update, which was optional for a few months before it rolled out to a wider audience. After installing the update, users began to experience sluggishness and freezes.
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As Windows Latest reports, users have complained on Microsoft’s community forums (opens in new tab) about the performance issues they are facing after installing the updates. “Windows 10 version 2004 which is the latest feature update, freezes randomly. If anyone knows how to fix it please help its victims,” user fahadQL wrote. “I’ve also had 3 random ‘freezes,’ where system hangs and becomes more and more unresponsive until a hard reset is needed, since the 2004 update,” another person said. In most cases, we advise you to remove whichever update is causing problems and return to a more stable version of the OS. This time, however, you don’t need to. Microsoft updated a support page for Windows 10 version KB4580364, stating that the update should resolve an issue that caused the OS to “stop working or stop responding.” The performance annoyances were apparently caused by a deadlock in a network feature (called TCP/IP) that decides how your PC talks with other devices. Microsoft is expected to release an update that patches any performance issues in the coming days.
